ENRUUK

+380 73 711 84 66
[email protected]

Malware removal

Your site was hacked — that is fixable

We restore the site, remove the malicious code and close the hole that let it in. The diagnostic is free.

1–3days typically
0UAH diagnostic
24/7emergency line
8,000UAH from
  • malware
  • recovery
  • blacklists
  • hardening
01

Scope

What we do

01

Finding the infection

  • Files
  • Database
  • Logs
free
02

Cleanup

  • Malicious code
  • Backdoors
included
03

Recovery

  • Backup
  • Manual repair
included
04

Blacklist removal

  • Safe Browsing
  • Antivirus
included
05

Hardening

  • Updates
  • Firewall
included
02

Process

How it works

01

Diagnostic

We tell you what happened and what needs doing. Free, within a day.

02

Emergency work

We strip the malicious code and bring the site back. Same-day start.

03

Closing the hole

We find the cause: an outdated plugin, a weak password, a hosting flaw.

04

Prevention

Backups, monitoring and updates so it does not happen twice.

03

Advantages

Why clients choose us

16

Years of practice

We launched our first site in 2010. Four generations of technology have come and gone since; we are still here.

180+

Projects delivered

From a photographer portfolio to a store with 50,000 products. We have met most industries already.

92%

Of clients come back

They return with a second project or stay on a retainer. That is the number we judge ourselves by.

0

Hidden extras

The quote is fixed in the contract. If we missed something, that is our problem, not yours.

04

FAQ

Questions we hear often

Usually one to three days. Longer if the site is large or has been infected for months with no backups.

Yes, that is most of these cases. The platform does not matter.

Not if the cause is closed. That is why we do not stop at cleaning.

05

Request

Where do we start

Describe the problem and we will run a free diagnostic.

We reply within one business day. Your data stays with us.

Thank you. We have your request and will be in touch shortly.

06

In detail

Recovering a hacked website

A compromised site is more than a technical problem. Browsers start showing warnings, search engines drop pages from the index, and hosting providers may suspend the account for sending spam. Every day of downtime costs enquiries, and sometimes reputation.

Signs your site is infected

  • The browser shows a red warning screen
  • Unfamiliar pages or redirects appear in search results
  • The site suddenly became slow with no obvious cause
  • Your host reported suspicious activity or suspended the account
  • Admin users appear that you did not create

What we do

We start with a diagnostic: scanning files, the database and server logs to establish the scale and the entry point. It is free and takes up to one business day. We then strip the malicious code by hand rather than relying on an automated scanner alone, because modern infections hide inside legitimate files.

After cleanup we restore the site, submit review requests to clear browser and search warnings, close the vulnerability that allowed it, and set up backups with monitoring.

The most common causes are an outdated core or plugin with a known vulnerability, a weak administrator password, and access through a neighbouring site on shared hosting. Without fixing the cause, cleaning only buys time.

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